SpinJo Privacy Policy
Last updated: April 9, 2026
At SpinJo, we are committed to protecting your privacy and complying with applicable data protection laws. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our services.
Information We Collect
We collect personal information you provide during registration, including your full name, date of birth, email address, phone number, residential address, and payment details. We also collect identification documents such as passports or driver's licences for verification purposes in compliance with anti-money laundering (AML) regulations. Additionally, we automatically collect transaction data, communication records, and gameplay information to provide and improve our services. This information is collected in accordance with the Australian Privacy Principles under the Privacy Act 1988.
How We Use Your Information
We use your personal data to process transactions, deliver gaming services, and verify your identity for compliance purposes. Your information is used to detect and prevent fraudulent or illegal activity, monitor responsible gaming practices, and comply with AML and gambling regulations. We may also use your data to send marketing communications subject to your consent, conduct market analysis to improve our services, and manage customer support inquiries. All data processing is conducted in accordance with our legal obligations and legitimate business interests.
Information Sharing
We do not share your personal data with third parties without your explicit consent, except as required by law or regulatory authorities. Your information may be disclosed to comply with AML reporting requirements, gambling regulation compliance, and court orders as mandated by Australian law. Service providers assisting with payment processing and customer support may access limited information under strict confidentiality agreements.
Data Security
SpinJo implements robust security measures to protect your personal information, including 128-bit SSL encryption technology used by major financial institutions. All sensitive data, including personal details, account information, and financial transactions, is encrypted to prevent unauthorised access. We retain your data securely for a minimum of five years after account closure as required by AML regulations and applicable Australian laws. Regular security audits and compliance checks ensure our systems meet international gaming standards and data protection requirements.
Your Rights
Under Australian privacy law and the General Data Protection Regulation (GDPR) where applicable, you have the right to access, review, and correct your personal information. You may request deletion of your data subject to legal retention requirements, withdraw consent for marketing communications at any time, and lodge complaints with the Office of the Australian Information Commissioner (OAIC). If you have concerns about how we handle your data, you may contact our Data Protection Officer or lodge a complaint with relevant supervisory authorities.
Cookies and Tracking
SpinJo uses cookies and similar tracking technologies to enhance website functionality, improve user experience, and support marketing efforts. You can manage your cookie preferences through your browser settings; however, disabling cookies may affect website performance and functionality.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact our support team or Data Protection Officer. You can reach us at [email protected] with any data-related inquiries or concerns.